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Data center maintenance
Server * Storage * Networking * UNIX OS
Australia * New Zealand * Korea * Japan
30+ OEMs Supported
WHY ServiceIT
• Asia Pacific coverage
• A single point of contact for all related incidents
• Guaranteed responses and fixes within defined SLA's
• Access to over 50,000 spares at locations across Asia Pacific
• Spares built up from over two decades of experience are held at our Service and Operations Centre and designated service depots
• Over 40 field based skilled and accredited engineers backed up by specialist industry hardware and software organizations
• 24 x 7 - Support Desk
• Service delivery management
• Remote Monitoring Alerts and on-site trouble shooting services
Multi-Vendor Support (MVS)
Nation-Wide Multi-Vendor Support for all your enterprise IT resources
ServiceIT’s multi-vendor services team provides a wide range of support services that deliver real value to the end user. ServiceIT provide server support across both server hardware and software environments via our 24/7 Service Desk, providing you with a single point of contact.
A wide range of flexible Service Level Agreements ensures ServiceIT can customize server support solutions to you’re needs. We will work closely with you to identify and prioritize you’re critical support requirements. From this information we can formulate the most suitable range of service levels and service solution then contain them under a single support contract, reducing you’re overhead and downtime whilst increasing you’re business productivity.
System Administration
ServiceIT's
highly experienced and dedicated teams of technicians and consultants have the expertise and skills to provide a wide range of professional services
from preliminary planning discussions through final execution
to meet your organization’s customized needs and requirements.
Spare parts
Why you should use ServiceIT
Server Maintenance
• Onsite support: field engineers sent out within the contracted SLA
• Remote support: assistance and expertise available via telephone and remote connection
• Spares Management: Supply chain & Inventory solutions, (100 000+ items available)
• On-Site: an engineer and spares parts call out
WE SOURCE - We source new products at below distribution pricing
WE SEARCH - We source end of life and hard to find hardware. If it exists - we can get it!
WE UNDERSTAND - We are easy to deal with and we know the IT Hardware business well
WE COMPLETE - Our team are incredibly helpful, leaving you with peace of mind
