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1300 079 300

Data center maintenance

Server * Storage * Networking * UNIX OS

Australia * New Zealand * Korea * Japan

30+ OEMs Supported

Hosted PBX System for Business

Throw away that expensive analogue PBX system you have now and replace it with a fully functional VOIP PBX hosted in the ServiceIT secure cloud.  You don't need those ISDN and phone lines any more, just an internet connection.  That can be your existing ADSL which we can drop back to naked DSL or replace it with an UltraFast Fibre internet connection from us too.

Now you can use modern IP handsets that are extensions connected to your PBX in the cloud.  The extensions can be anywhere in the world!.  Imagine that,  for the first time, your remote office and branches are joined up.  As long as your sites have an internet connection they are one big office.  Perfect for sales people on the road or working from home.  You can even use your iPhone or smart phone as an extension on your PBX, saving money on cell initiated calls and allowing you to take and make calls to your extension while on the road.

How does it work?

We create for you a fully functional enterprise grade PBX system that compares with commercial systems costing hundreds of thousands of dollars.  When we say fully featured, we mean it.  Right up to Outlook integration and heads up display on your PC or virtual desktop.

We work with you to set up the initial PBX system to suit your business,  this includes IVR greetings, music on hold, inbound and outbound calling rules, extension set up etc.  We provide you with training and access for you to make changes and add extensions to the system.  Yes, that's right, we allow you to make changes to your system and add as many extensions as you like.  We do not charge per extension like everyone else does.

The best thing about our system is that you can expect to save around 50% of your monthly phone and cell phone costs.  The system more than pays for itself.


Can I keep my existing numbers?

Yes,  we port your existing numbers over to your new ServiceIT PBX in the cloud.  We have local numbers for all states of Australia and even NZ, USA and the UK, which means we can give you a local dial number for the cities and regions you want so that your customers dial the local number that you intend them to.  

Our system also allows you to have fax, 1800 and 1300 numbers for each region.  It is truly a world class system that your existing telephone company doesn't want you to know about.

How do I send and receive Faxes?

All you do is send an e-mail to the PBX system with the attachment of what you want to fax and it will be faxed to your recipient for you.   When you receive a fax, it will be sent to you or a group of people as an e-mail with a PDF attachment.   This is fully configurable in your PBX system.   There is no need for a fax machine anymore.

What are some of the PBX features?

Well there are a lot but here are some of them:

Call Features

ADSI On-Screen Menu System

Alarm Receiver
Append Message
Authentication
Automated Attendant
Blacklists
Blind Transfer
Call Detail Records
Call Forward on Busy
Call Forward on No Answer
Call Forward Variable
Call Monitoring
Call Parking
Call Queuing
Call Recording
Call Retrieval
Call Routing (DID & ANI)
Call Snooping
Call Transfer
Call Waiting
Caller ID
Caller ID Blocking
Caller ID on Call Waiting
Calling Cards
Conference Bridging
Database Store / Retrieve
Database Integration
Dial by Name
Direct Inward System Access
Distinctive Ring
Distributed Universal Number Discovery
Do Not Disturb
E911
ENUM
Fax Transmit and Receive
Flexible Extension Logic
Interactive Directory Listing
Interactive Voice Response (IVR)
Local and Remote Call Agents
Macros
Music On Hold
Music On Transfer:
- Flexible Mp3-based System
- Random or Linear Play
- Volume Control

Predictive Dialer
Privacy
Open Settlement Protocol (OSP)
Overhead Paging
Protocol Conversion
Remote Call Pickup
Remote Office Support
Roaming Extensions
Route by Caller ID
SMS Messaging
Spell / Say
Streaming Media Access
Supervised Transfer
Talk Detection
Text-to-Speech




Three-way Calling
Time and Date
Transcoding
Trunking
VoIP Gateways
Voicemail:
- Visual Indicator for Message Waiting
- Stutter Dialtone for Message Waiting
- Voicemail to email
- Voicemail Groups
- Web Voicemail Interface

Computer-Telephony Integration

Graphical Call Manager

Outbound Call Spooling
Predictive Dialer
TCP/IP Management Interface

Scalability

TDMoE (Time Division Multiplex over Ethernet)

Allows direct connection of Asterisk PBX
Zero latency
Uses commodity Ethernet hardware
Voice-over IP
Allows for integration of physically separate installations
Uses commonly deployed data connections
Allows a unified dialplan across multiple offices

Codecs

ADPCM

G.711 (A-Law & μ-Law)
G.719 (pass through)
G.722
G.722.1 licensed from Polycom®
G.722.1 Annex C licensed from Polycom®
G.723.1 (pass through)
G.726
G.729a
GSM
iLBC
Linear
LPC-10
Speex

VOIP Protocols

Google Talk

H.323
IAX™ (Inter-Asterisk eXchange)
Jingle/XMPP
MGCP (Media Gateway Control Protocol
SCCP (Cisco® Skinny®)
SIP (Session Initiation Protocol)
Skype

 

 

 Compare our plans

  Voice & PBX Plan
  Details


  PBX Included
  Concurrent Calls
  DDI / Toll Free
  Local Minutes
  National & Country Minutes
  Aus Mobile Minutes

  Monthly Fee
 ServiceIT
 BizValue


  YES
  5
  5
  6000
  2000
  200
 
  $225/mo


 ServiceIT
 BizGo


  YES
  10
  10
  12000
  5000
  400
 
  $330/mo
 ServiceIT
 BizEnterprise


  YES
  30
  20
  25000
  10000
  800

  $455/mo

 

 

 Add ons

  • Additional Australian mobile minutes
  • Set Up Fees and IP Handsets

Contact us for your FREE TRIAL    

About ServiceIT

 

ServiceIT is a leading third-party support provider, supplying major customers throughout Asia Pacific with quality IT equipment and solution designs, Hardware support and other professional support services.

Phone : 1300 079 300

Email: Sales@srvit.com.au

 

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