IT Support for Business

 

Data Centre keep an organization's most critical data. Reducing the impact of failure, maintenance of Data Centre technologies requires skills and speed of execution from an IT services partner you can trust

 

 

Paying too much for IT support?

ServiceIT's  Data Centre Maintenance service reduces cost and simplifies support by centralizing incident management, engineering, logistics and service management across multi-vendor technologies in the

Data Centre.

 

Single point of contact:

Simplified support management through a single point of contact for incident logging,

 contract management, and service management for multiple vendor technologies in the Data Centre.

 

Multi-vendor capability:

Maintenance services enabling the highest levels of services and escalations to individual vendors where required and vendor-specific software support.

 

Alignment to business needs:

All contracts are supported by ServiceIT's service management team. Providing reporting, escalations and a customer value scorecard to ensure that the service meets your expectations and continually aligns to your strategic goals.

 

Guaranteed response times:

Whenever or wherever you have a problem, our computer support engineers are available 24/7 to make sure that it’s fixed fast. Our response times are guaranteed. And our engineers are good at what they do, because we recruit and train some of the best people in the business.

Time to focus on the big issues.